Strata Snow Removal in Coquitlam: Common Mistakes and How to Avoid Them

If you're part of a strata council or townhouse community in Coquitlam, snow removal isn't just a seasonal inconvenience — it's a legal and safety responsibility. Between steep elevation changes, unpredictable snowfalls, and multi-access properties, many strata groups unknowingly expose themselves to fines, liability claims, and tenant frustration.

This guide breaks down the most common strata snow removal mistakes in Coquitlam and how to avoid them by working with a qualified, experienced contractor like SnowMasters.

Understanding Coquitlam’s Snow Removal Requirements

Managing snow and ice isn’t just about keeping residents safe — it’s also about complying with local bylaws. In Coquitlam, strata and property managers are responsible for clearing snow and ice from sidewalks, walkways, and other public access areas adjacent to their property.

Failure to comply can result in bylaw fines and increased liability risk.

For full details, visit the official City of Coquitlam Snow Removal Guidelines to understand your responsibilities as a property owner or strata council.

At SnowMasters, we align all our Coquitlam service plans with these municipal standards to ensure you're fully compliant and protected all winter long.

 

1. Delayed Salt Application During Freeze-Thaw Cycles

Coquitlam’s geography means different neighborhoods experience winter differently. For example, Westwood Plateau and Burke Mountain often freeze overnight while Austin Heights may remain wet but ice-free.

One of the most common (and risky) mistakes is waiting too long to salt after a melt event or overnight frost. Black ice, especially on exterior stairs or sloped driveways, is a leading cause of winter injuries.

Solution: Partner with a Coquitlam townhouse snow contractor that monitors microclimates 24/7 and applies salt before freeze-up, not after tenants are already on-site.

2. Incomplete Coverage of Walkways and Staircases

Many low-cost snow services only cover driveways or shared roadways, leaving out:

  • Staircases

  • Walkways between units

  • Mailbox pads or garbage enclosures

  • Sloped entrances

In multi-unit snow clearing, these small details make the biggest difference in both safety and compliance.

Solution: Your contract should list specific service areas, including secondary paths and stairs. At SnowMasters, we include these in all strata snow removal Coquitlam packages and log each site visit with GPS and notes.

3. Choosing a Contractor Without Documentation or Logs

If a slip-and-fall happens on your property, the first question your insurer will ask is:
“Can you prove snow and ice were managed properly?”

Too many strata councils rely on verbal service agreements or contractors that don’t provide timestamped logs or visual proof of service.

Solution: Always require:

  • Daily or per-visit reports

  • GPS logs and weather conditions

  • Optional photo documentation (especially for liability-sensitive areas)

Before hiring any contractor, always confirm they have proper WorkSafeBC coverage and commercial liability insurance.

4. One-Size-Fits-All Contracts

Coquitlam’s topography varies — what works for Burke Mountain strata doesn’t apply to low-lying complexes in Maillardville or Lougheed. Still, many snow contractors offer flat contracts that don’t account for:

  • Property layout

  • Sloped vs. flat terrain

  • Exposure to shade or drainage

  • Traffic or tenant load

Solution: Request a site-specific assessment. At SnowMasters, we create custom snow and ice service plans for each property — based on elevation, usage, and access zones.

5. No Emergency or After-Hours Coverage

Snow doesn’t follow business hours. If your contractor can’t respond at 3:00 AM, you’re risking icy sidewalks by 7:00 AM.

Solution: Make sure your contract includes:

  • 24/7 dispatch availability

  • Pre-storm treatment triggers

  • Emergency call-out procedures

Learn more about our 24/7 Snow & Ice Services

How to Choose the Right Snow Contractor for Your Strata

SnowMasters specializes in strata and townhouse snow removal in Coquitlam, offering:

  • Hand-shovelling for walkways and stairs

  • Sloped driveway and sidewalk clearing

  • Ice monitoring and early salting

  • 24/7 emergency response

  • Complete documentation and compliance support

FAQ: Coquitlam Strata Snow Removal

  • A: Yes. In most cases, strata and townhouse complexes in Coquitlam are responsible for clearing snow and ice from sidewalks, walkways, and any common access areas adjacent to the property. Failing to do so can result in fines and liability for injuries.

  • A: While triggers can vary, most snow removal contracts activate at 2 cm of accumulation. However, black ice and freeze-thaw cycles may require salting and de-icing even without snowfall, especially in elevated areas like Burke Mountain or Westwood Plateau.

  • A: It depends on your location and exposure. In Coquitlam’s higher elevations, salting may be required daily during cold spells, even when no snow falls. Contractors like SnowMasters monitor conditions with real-time weather data and treat properties proactively.

 

Final Thoughts

Strata properties in Coquitlam face unique challenges in the winter — especially in elevated or densely packed communities. Avoid the common mistakes that lead to fines, liability, and tenant complaints. Hire a licensed, insured, and local snow removal contractor who knows the city’s terrain and bylaws.

Want a custom winter plan for your strata? Request a free quote today and we’ll respond within 24 hours.

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Understanding Burnaby's Snow Removal & Deicing Bylaws: What Property Managers Need to Know