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Proactive Winter Service Dispatch
Weather conditions are monitored throughout the winter season so crews can be prepared and automatically dispatched when the service criteria outlined in your agreement are met.
What Is Proactive Dispatch?
Proactive dispatch means clients do not need to request service each time winter conditions develop. Our team monitors forecasted snowfall, freezing temperatures, moisture, and refreeze risk, then schedules service according to the property’s contracted triggers and designated service areas.
Ice prevention treatments may be dispatched before freezing conditions arrive. Snow-clearing crews are deployed when the agreed accumulation threshold is reached. This creates a clear and consistent response process without requiring property managers to monitor conditions and call for service.
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How Forecast-Based Dispatch Works
Winter conditions can change quickly, especially overnight. Falling temperatures, freezing rain, frost, wet snow, and refreezing moisture can affect walkways and driving surfaces within a short period.
Forecast monitoring allows us to prepare routes, crews, equipment, and de-icing materials before service is required. When the contracted service criteria are met, the appropriate crew is automatically dispatched based on the property’s winter service plan.
Learn more about our weather monitoring process →
Why Timing Matters
Winter maintenance is most effective when service happens before hazards become severe. Early dispatch helps reduce compacted snow, ice bonding, and unsafe walking conditions.
This is especially important for strata complexes and commercial properties where walkways, entrances, drive lanes, and parking areas need to remain accessible.
